Customer Care-Parts Department Representative
Are you an outgoing and personable who likes interacting with customers? Are you working for a difficult boss in a bad culture? Do you like a fast-paced environment where your co-workers take their work seriously, but not themselves? Do you have a knack for critical thinking and getting things done? Are you motivated by making sure the customer gets exactly what they need and when they need it? If so, this job may be for you!
Experience: At least 1 year of customer service experience
Hours: M-F 9AM-5PM
What this Job is in a Nutshell:
You’re going to be working with some great people in our customer care department to ensure that all our customers’ orders across our three brands are successfully completed and all questions are answered. While customer service is required from time to time, our parts department package parts orders, pull and clean parts, restock parts, provide inventory management (physical counts), along with open/closing procedures and setup. This role is for someone who embraces change and loves to be a team player. Due to the seasonality of the position, the job will also require miscellaneous tasks to be completed. Please note that this position is stationed in our company warehouse.
This Job Might Be Perfect for You if You Are:
· Good with computers and technology
· Good at building relationships with customers
· Have a keen attention to detail and can multi-task
· Good communicator
· Quick thinker who is quick to problem-solve
· Like to work in a smaller, entrepreneurial environment where you have a say in how things are done or how to improve things
Work well within a team
Perks and Benefits:
2 weeks paid vacation (accrued), 5 PTO days, 6 paid holidays, and 2 floater holidays annually.
Health, dental, and vision insurance